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Returns

 

 

RETURNS:

 

We make returns easy; simply return your order within 30 days from purchase date.

We'll refund or credit the value of the item and any taxes you were charged. Shipping charges are nonrefundable.

Please circle or write the item you wish to return on a copy of your original packing slip or on this paper.

Please write a reason for return.

Items that are marked: "Special Order", "Final Sale" or "Closeout" are non-returnable.

 

All costs related to return shipping must be paid by the customer, unless the return is a result of a manufacturer error or a shipping error on our part.

 

We cannot accept returns of non-defective down products or linens that are used, laundered, or soiled. We are legally required to destroy those for, obvious hygienic reasons. No,  really: they will go right into the landfill. If your order contains bed sheets or Duvet Cover set, these are only returnable if they have not been removed from the package.
Signs of usage are e.g. staining, hairs (human or pets) or other material attached to the fabric or odors, etc.

Orders with Bed sheets or Duvet Cover Sets that have been unfolded and/or washed are not returnable.

You can expect a credit within 7 days of our receiving your returned product.

 

Should you have any questions, feel free to contact us at [email protected] or at 877.752.8979.

 

GermanDownComforters.com
European Bliss Inc. 
531 Main Street, #525

El Segundo, CA 90245

How do I return an item?

Please contact customer service for more information on returning an item. Thank you.